FAQs

All you need to know

Got any queries about Mezzino? Take a look at some of our most frequently asked questions (FAQs). If you can't find what you're looking for, you'll find contact information on this page as well.

Ask us a question

If you have a concern or a question unanswered just contact us.

Email:
junxionenquiries@mezzino.co.uk
Tel:
01522 548 562

What kind of students can stay at The Junxion?

We offer accommodation for the following – freshers, returning students, placement students, postgraduates, international and home students – giving a healthy diversity. And we can cater for your needs whether you're individuals, couples or groups. We try our utmost to look after the needs of the different groups, so for instance we ensure freshers are allocated with other freshers and similarly with other groups.

What's included in the rent?

Your rent is all-inclusive of utility bills (Terms and Conditions apply - please ask the development reception), including electricity and water, as well as site management and security. In addition to these, each apartment will have a 32" LCD TV, a free TV licence for lounge areas and Freeview channels, as well as leather sofas, free Broadband Internet and free contents insurance.

Are any of the bedrooms ensuite?

Yes, all of them.

Does the building have lifts?

Yes, The Junxion has six lifts and a similar number of stairs.

Is broadband access available?

Broadband Internet on a shared network is available. All you need to do is register when you move in.

Is The Junxion like a Hall of Residence?

Yes, in size, but not in terms of layout or atmosphere. Our schemes are purpose designed to offer a choice of fully furnished city-living apartments where you can be as involved as you like with events which are always organised to reflect the mood of the current residents. Or you can simply live in your town pad and forget about the other students.

Can I share an apartment with my friends?

Yes. We have apartments to accommodate different group sizes, ranging from 4 to 6 bedroom apartments and we can also cater for different groups wanting apartments near to each other.

Do I have to clear out my room out of term time?

No, your apartment is yours to live in for the full term of your tenancy which is generally 48 weeks for a standard ensuite room (though we can sometimes extend tenancies to cater for postgraduate needs).

In addition, if you are staying for another year – you can also leave all your stuff over the summer, you just need to box it up so we can give the rooms a thorough inspection, clean them and attend to any maintenance ready for when you return.

Is The Junxion on campus?

The Junxion is right in the town centre and on the very edge of the campus – just across the road from the University library, Student Union and The Engine Shed.

When does the tenancy start?

Contracts usually start 1st September and all we need to secure your room is a returnable deposit of £150 and £20 non-returnable booking fee and then just 4 weeks rent on 1st August – which we know helps your cash flow!

How is rent paid and how often?

We collect your rent four times a year – in August, October, January and April. This allows you to avoid paying one big lump sum and also coincides with the issue of loan payments.

How much deposit do I need to put down?

We ask for £150 returnable deposit and £20 non-returnable booking fee when you sign your contract. The returnable deposit is refundable subject to satisfactory inspection at the end of your stay. Your deposit is protected by 'The Deposit Protection Service' for the duration of your tenancy, you can find more information here.

How do I book my room?

You can make an enquiry right away; just complete the accommodation enquiry form and our Accommodation Team will get right back to you with processes and options available – to suit your circumstances.

What happens if there's a problem with the heating or other services?

We'll deal with it for you. Just contact the management team in the building and a member of the on-site maintenance team will sort it out as soon as possible.

What if I like living at The Junxion so much I want to re-book for next year?

That's not a problem. Many of our residents are returning students who just don't want to leave! We can't prioritise when we're handing out rooms though, so apply as early as you can to improve your chances. And if you are staying – you can also leave all your stuff over the summer (you just need to box it up) so we can give the rooms a thorough inspection, clean them and attend to any maintenance ready for when you return.

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